How do I cancel my campaign?

Cancelling your campaign

If you need to cancel your fundraiser, get in touch with a Fundraising Advisor at support@rallyup.com and let us know your reason for cancelling. We’ll be happy to help you cancel your campaign.

Before you cancel your campaign, we recommend the following actions:

1.    Contact your donors before issuing any refunds. Your supporters may want you to keep their contributions despite the campaign cancellation, so it’s a good idea to let them know your plans to cancel and ask their preference.

2.    Consider postponing your campaign instead of cancelling it altogether. You can always change your campaign dates as long as your campaign is still running.

 

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