Donor requesting a refund?

Requesting a refund

If you need to request a donation refund from the organization running the campaign you contributed to, follow these simple steps:

1. Email a Fundraising Advisor at Please provide us with the following information:

·        Your first and last name

·        The date your contribution was made

·        The name of the campaign you’re supporting (or the organization running it)

2. Stay tuned while we contact the organization on your behalf to request your refund.

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